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Deliveries

 

 

 

DELIVERY AREAS

We deliver within Australia only.

Most of our products are available nationally. However, some products are only available within selected regions of Australia, which will be shown when viewing details about a particular product.  As we are a Sydney based company, we may limit the areas we deliver to in relation to a particular product if we feel that the deliver costs would be too high or we cannot effectively provide you with any ongoing assistance that you may require in relation to the product. In those circumstances, we will happily refer you to a local supplier.

FLAT $15 DELIVERY FEE

We charge a delivery fee in addition to the price of the product. Currently, we charge a flat $15 delivery fee, regardless of the number of items you purchase in one transaction. 

WHEN YOUR ORDER WILL BE DELIVERED

We will generally dispatch a product within 1 business day of receiving the order. Therefore, you should generally expect to receive your order within 2 or 3 business days for Sydney, Melbourne, Adelaide, Brisbane, Gold Coast and Sunshine Coast metropolitan areas. For regional areas, deliveries may take up to 10 business days.  For some products, for example, chairs, a longer delivery timeframe may apply.  If there is a delay in dispatching your order, we will contact you and provide you with an estimated delivery timeframe.

HOW YOUR ORDER WILL BE DELIVERED

Your order will generally be delivered by courier. We will only deliver to a physical address. We will not deliver to a PO Box. When delivered, you will be required to sign that you have received the goods that you have purchased, unless you tell us at checkout that we are authorised to leave the parcel at your shipping address. For some regional areas of Australia, we may use Australia Post to get the order to you faster.